Daddybang wrote:onevia_01 wrote:For anyone that's interested. I have emailed the Hon. Mark Ryan Minister for Police and Minister for Corrective Services. If we don't speak up, they will keep pushing us to the back. I will post the result and am hoping this doesn't cause me further delays but at this point its about receiving a service in a reasonable time, particularly when we have paid though excessive tax and a service fee to boot...
Will do mate
Dear Minister,
I am corresponding to register a formal complaint regarding the length of time it is taking for the issue of a weapons licence and PTA in QLD.
My application was submitted on 07/10 with all the required supporting documentation using the online weapons licensing system. The full fee paid was close to $250 and my case reference number was ### and ### .
I have patiently waited for 12 weeks as directed by Weapons licensing but upon enquiring on the application I was bluntly advised by phone staff that my case had not been reviewed and that I would have to wait for an unknown amount of time.
I feel that I am being discriminated against and it is unacceptable for any person to receive this level of service, particular when any recourse is limited. As a business manager if I treated my customers the same way I and many others are being treated I would be out of a job.
I completely understand that there is a process that must be followed however 14 weeks for an online application and issue of a license is unfathomable when I am already a holder of an A, B Firearms license.
I thank you for your time and respectfully ask for your assistance in this matter.
Kind Regards
Yeah let us know how they respond. Although I think most of us can already anticipate the response it's good to keep the ball rolling!!!