by in2anity » 15 Nov 2021, 7:58 am
I'm not a gunsmith myself but I know some, quite intimately, and some of the frustrations Mark vents are so on-point it's hilarious. Customers are indeed fickle beasts, especially in this day. I really try hard to be respectful, patient and empathetic - they are not miracle workers. Customers need to remember that.
At what point does lack of maintenance become patina?