There's plenty of s**t service in the shooting industry obviously, I'm sure we've all experienced it...
Spika deserve some praise after my latest dealings when them though...
Bought a safe from them a while ago. The handle was firm when opening the safe door, but very difficult when closing it...
Spoke to Spika about it, 2 days later they had someone out... Turns out it was just under-greased locking rods creating a lot of frictions with the rubber grommets. Had the problem sorted in 20 minutes and was on his way.
Unlocking/locking the safe door now is silky smooth.
Props to Spika for their service. Best I've had in ages, especially after the s**t encounters at gun shops I've had over the last few weeks.