handofcod wrote:Sometimes even inspection isnt enough. My first 22 had new rings and a new scope fitted on request and i found the scope kept shifting in the rings under fire. I tried to tighten the rings down and found the thread on one screw was stripped. The guy who put it together must have known but handed it over anyway.
Luckily they changed the rings over no questions asked.
Yeah, see the resolution to the problem was ok in my case but it's the attitude of the manager and the accusation that we did it that really turns me off wanting to shop there and support them anymore. They paid for the part and yet still failed to turn it into a win for them.
bigfellascott wrote:I'd tell him you're going to start a complaint with the department of fair trading - I wouldn't be putting up with that crap, especially if you're in the right.
I don't know what they could do. They replaced the part and sent me on my way. It's only the way they did it that sucks and made me feel like I was lying and frauding them.
WesleySnipes wrote:Handofcod is right, sometimes an inspection isn't enough, as it is hard to inspect effectively in a short amount of time.
Yeah, we gave it a good lookover but next time I am going to be much more thorough - if there is a next time with them.