Hello all. So my first six month period ended on 4th July & I sent off my first PTA Monday 2nd (registered mail) so it should of arrived Thurs/Friday. It didn't actually arrive till after 7 days (WTF AusPost!).
My question is does the 28 day cooling off start when they received the PTA (Mon 9th) or when they "process" the PTA? Such as, is it a case of it'll sit in a pile on a desk until someone picks it up & they get around to "processing" it and then it starts? There has been no sign or indication on the registry website staus page that they even have the PTA. If it wasn't for the tracking I'd think it'd of been lost in transit.
They haven't taken payment (as of) yet either so do I have to wait for that to even happen before time starts?
Thanks Chris.