https://www.ombo.nsw.gov.au/complaints/ ... bout-to-us you may try here but don,t forget they Might just hold on to your application till the result of you complaint is final.
You did not answer if you were a member of a pistol club and had completed you cat h safety course and submitted all the paper work , at your training course they should have told you roughly how long it would take .
What if I want to add a firearm category or genuine reason when I renew my firearms licence?
To add a genuine reason and/or category to your existing licence you will need to complete the online application ‘Apply for a firearm licence’ at Service NSW:
http://www.service.nsw.gov.au.
Select from ‘New genuine reason’, ‘New category’ or ‘New category and genuine reason’
Upload any supporting documentation (if requested).
Once you have completed your request to add a genuine reason/category, you will need to complete the online reapplication – refer to ‘How do I renew my firearms licence?' above.
Please note, a mandatory 28 day waiting period will apply when adding a new firearm category to your firearms licence.
did they not tell you your PPL is a separate licence to you A/B for 12 months they will not combine them