zhuk wrote:So what's suddenly gone wrong...just the new head at the top, or what? I thought the force reduction was only relatively recent, but this has been going on months?
Gaz pretty much hit the nail on the head. Everything when to s**t with John Edwards, and the fallout hasn't settled yet.
Even the police acknowledged that it was a domestic violence case, not specifically gun violence. But of course, heads need to role, so FAR copped it big time.
I don't think we'll see any improvement until they have fully ported the paper system over to Service NSW's electronic system. That's just my gut feeling.
zhuk wrote:I don't think a paper system is any kind of excuse when my licence took 6 weeks from start to finish in 2009.
The paper system isn't an excuse, it's a reason. And it's not the reason that it's gone to s**t in the past 6 months re:Jonn Edwards.
But it certainly isn't helping things move forward. I've had to wait over 30 days on multiple occasions, simply to receive paperwork that we have to request from them. Something that would be instant if it was a online form. (I dono why we can't just print and send s**t in anyway, but i don't want to encourage that, it might take the focus off going to an online system)
Then on top of that, you wait another 4 days or so for AusPost to send the application back to them. Then FAR put the application in the 'in' tray, and it sits there for another 1-2 weeks. If it were an online form, it would immediately be entered into the system.
There for, going from a paper system to an online system would cut almost 45-50 days out of the process right from the get go.