northdude wrote:Buissness must be good if you can afford to turn away or refuse to take money your customer willingly wants to give you...
cz515 wrote:
DieJ, was it the owner or just a worker you dealt with at the bolts place, and did they recognise you are a regular customer? As I feel that if it was the owner he might not have turned you away (if he knew you are a regular)
Personally I have had to visit a bolt shop twice to get a screw for a motor etc and I feel embassies when the total bill is like $1.50. Esp after it took the guy 5 minutes to serve me.
Blr243 wrote:Duncan, when u are withdrawing an electric eel from a customers sewer pipe and it’s flinging poo and god knows what bacteria everywhere , just stick it to them no matter what they think
Die Judicii wrote:cz515 wrote:
DieJ, was it the owner or just a worker you dealt with at the bolts place, and did they recognise you are a regular customer? As I feel that if it was the owner he might not have turned you away (if he knew you are a regular)
Personally I have had to visit a bolt shop twice to get a screw for a motor etc and I feel embassies when the total bill is like $1.50. Esp after it took the guy 5 minutes to serve me.
LOL,,,,, The owner most likely would know me by sight only,, and recognize me as a frequent customer,, and that is most likely from peering through
the one way mirror from his office.
The employees on the other hand know me by name.
Oldbloke wrote:When I ran my 1 man show I was often asked to work, say 2 hours. Always charged minimum 4. Reason was the day was usually fukd.
Die Judicii wrote:Oldbloke wrote:When I ran my 1 man show I was often asked to work, say 2 hours. Always charged minimum 4. Reason was the day was usually fukd.
So, the rorts continue ??
dnedative wrote:$50 minimum for a nut and bolt shop - Surely your taking the piss there?
I could understand $5; I know by the time your serve someone, go back, pick the fasteners, bag em, come back and print an invoice you need to charge more than 50c for the single bolt the bloke needs. The local we use for work generally gives s**t away for free when you need one or two of something, not worth the paper for the invoice and if you lose $5 a day its arguably the best advertising money you could spend. Typically when I need one of something I buy enough to make it worth their while. But f***ing half of the people walking through the door will be in the the $5-50 range, even if your doing well account sale wise you never want to piss off your retail customers.
cz515 wrote:Ohh I didn't see this. Dang man this is what gives all Aussie businesses and tradies a bad image. Do work for 10 minutes but charge for 4 hours. And the other person has no choice as they are held for ransom over a barrel.
Oldbloke wrote:So you drive 2 hrs in traffic, and only get paid for the 2hrs work you did?
If you did that on a regular basis you must have padded out your hourly rate.
Oldbloke wrote:I think your missing the point.
Each industry is different.
You carry materials and tools, its normal for trades to charge milage or a call out charge.
I was in the professional advisory role. No tools or materials, just what's between my ears and a laptop.
Sometimes you provide a fixed quote for large jobs. That would include travel, accommodation etc.
But often you would be asked to provide a service that was just a couple of hours, or there abouts. The charge was 4 hours, whether it was 1 or 4 hours. No travel charges. Simple and easy and less paper work. Some companies apply an 8 hr minimum.
Oldbloke wrote:Well, to me charging to travel is a complete rip off. Everybody travels to work, why are you so special?
Lsfan wrote:I'm in construction and I know many examples of minimum charges, travel time, overtime, penalty rates etc. There's also the minimum notification time for cancellations.
I think it would be a bit rich/ a rort for tradespeople to charge a 4 hour minimum and then do 8 x 1 hour jobs, each at a minimum 4 hours. Probably unlikely but theoretically possible.
I prefer those that charge travel, establishment and include the first hour as the minimum charge and then bill hourly thereafter.
In the case of labourers it makes sense to have a minimum 4 or even 8 hours charge. If they are sent away after a few hours, where else are they going to go? It's likely they could've spent a full day elsewhere.