lithgow recall

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lithgow recall

Post by albat » 25 Jun 2018, 7:33 pm

just a heads up for the lithgow owners here the la102 in .223 has a recall for cracked barrels and must be returned for rebarrelling !!
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Re: lithgow recall

Post by JimTom » 25 Jun 2018, 9:50 pm

Here is hoping it is only an issue with the .223 and the other caliber don’t have the same issue.
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Re: lithgow recall

Post by Cryptic » 25 Jun 2018, 10:30 pm

From their FB page and link for those affected https://www.surveygizmo.com/s3/4428831/PRODUCT-RECALL-LA102-223-Calibre

PRODUCT RECALL
LA102 CROSSOVER RIFLE IN .223 REM CALIBRE

It has come to our attention that there is a potential barrel defect affecting the LA102 CrossOver rifle in .223 REM calibre.

The potential defect is isolated to LA102 CrossOver rifles in .223 REM calibre only, which have been available for sale between November 2016 to present. Accordingly, Lithgow Arms is taking precautionary action to recall all of the rifles meeting that description.

WHAT IS THE DEFECT?
Over time small cracks may develop in the barrel of the LA102 CrossOver rifle in .223 REM calibre.

WHAT ARE THE HAZARDS?
Potential injury from escaping gas from the failed barrel.

WHAT SHOULD THE OWNER OF A LA102 CROSSOVER RIFLE IN .223 REM CALIBRE DO?
Owners of a LA102 CrossOver rifle in .223 REM calibre should STOP using their rifle immediately and arrange for the return of the rifle to Lithgow Arms via their local gun shop.

Gun shops will send the rifles to the Lithgow Arms factory, who will inspect and replace the rifle’s barrel as necessary and return the rifle to the gun shop for return to the owner.

There will be no cost incurred by the owner during the barrel replacement process.

Once you have returned your rifle to your local gun shop please register the return via the following link: https://www.surveygizmo.com/…/PRODUCT-RECALL-LA102-223-Cali….

Registration via the above link will ensure that we are able to keep you up to date on the barrel replacement process and schedule, and will allow you to receive email updates throughout the process.
Lithgow Arms will contact you upon receipt of your rifle to the factory to confirm the barrel replacement and rifle return schedule.

Lithgow Arms has over 100 years’ experience in the design and manufacture of superior military and sporting shooter rifles. We stand by the quality and reliability of our products and service. Again, the safety of our customers is paramount.

We apologise for any inconvenience caused and thank you for your cooperation in this matter.

Best Regards

THE TEAM at LITHGOW ARMS
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Re: lithgow recall

Post by straightshooter » 26 Jun 2018, 8:02 am

What a way to establish a worldwide reputation for quality!
What use is bragging about all the most modern CNC, CAD, FEA and metrology equipment when this happens.
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Re: lithgow recall

Post by albat » 26 Jun 2018, 8:14 am

you do now get a 10 year guarantee though now the horse as bolted ha ha !
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Re: lithgow recall

Post by albat » 26 Jun 2018, 8:15 am

you do now get a 10 year guarantee though now the horse as bolted ha ha !, needs to be transferable though or your resale will be crap
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Re: lithgow recall

Post by JimTom » 26 Jun 2018, 8:26 am

I believe the warranty is transferable.
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Re: lithgow recall

Post by No1_49er » 26 Jun 2018, 11:45 am

straightshooter wrote:What a way to establish a worldwide reputation for quality!
What use is bragging about all the most modern CNC, CAD, FEA and metrology equipment when this happens.


Seems to me that they have done the right thing. They've identified a fault which they have put their hand up for, recalled them and will replace the faulty barrels. What would their reputation be like if they didn't?
That reminds me; what about the "quality" of the Remlin lever actions (Marlins)? How is their reputation going? Not as good as Lithgow I would bet.
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Re: lithgow recall

Post by Gwion » 26 Jun 2018, 2:03 pm

No1_49er wrote:
straightshooter wrote:What a way to establish a worldwide reputation for quality!
What use is bragging about all the most modern CNC, CAD, FEA and metrology equipment when this happens.


Seems to me that they have done the right thing. They've identified a fault which they have put their hand up for, recalled them and will replace the faulty barrels. What would their reputation be like if they didn't?
That reminds me; what about the "quality" of the Remlin lever actions (Marlins)? How is their reputation going? Not as good as Lithgow I would bet.


Well put. +1

I'd much rather deal with a company who recognises a problem and recalls the issue rather than dealing with it on a individual warrantee basis as other do...

They must have learned their lesson after the LA101 feeding issue and the bad rap they got from that.
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Re: lithgow recall

Post by Cryptic » 26 Jun 2018, 6:39 pm

Update from Lithgow on FB for call centre.

Screenshot_20180626-183730.jpg
Screenshot_20180626-183730.jpg (239.2 KiB) Viewed 1329 times
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Re: lithgow recall

Post by JimTom » 26 Jun 2018, 8:25 pm

Got to give them credit for putting heir hands up and admitting there is a problem.
Wouldn’t be much of an operation if they swept it under the carpet.
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Re: lithgow recall

Post by straightshooter » 28 Jun 2018, 8:04 am

No1_49er wrote:
straightshooter wrote:What a way to establish a worldwide reputation for quality!
What use is bragging about all the most modern CNC, CAD, FEA and metrology equipment when this happens.


Seems to me that they have done the right thing. They've identified a fault which they have put their hand up for, recalled them and will replace the faulty barrels. What would their reputation be like if they didn't?
That reminds me; what about the "quality" of the Remlin lever actions (Marlins)? How is their reputation going? Not as good as Lithgow I would bet.


Please... I am not criticizing Lithgow in any way. Of course they have acted swiftly and appropriately as they should have.
I am lamenting the fact that a promising Australian firearms manufacturing export operation may now be seriously impaired by malicious WWW jibbering, to the possible extent that it may eventually be abandoned.

As for the the comparison with latter day Marlins, their problems have been and generally are due to the quality of work by Remlin's Mexican assembly robots and their lax standards of final inspection.
I have owned numerous Marlins since the 70's and only 1 has been so completely problem free that it didn't need some kind of tinkering to set it right. I still own three. This was never a big deal until WWW became commonplace then, one man's jibber became the next person's gospel truth.
But that is not the the real issue.
I don't recall that any of the numerous manufacturing complaints about Remlins involved a potential blow-up right next to the users face.
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Re: lithgow recall

Post by Gwion » 28 Jun 2018, 10:54 am

straightshooter wrote:I don't recall that any of the numerous manufacturing complaints about Remlins involved a potential blow-up right next to the users face.


A friend of mine had a 17hmr Marlin do exactly that... blow up in his face. Lucky it wasn't worse and he was lucky not to be injured.

If all the Marlins you have owned, bar one, have needed significant work to operate as intended; why the hell do you keep buying them!??!

You go on to blame 'internet jibber' for destroying a company's reputation while engaging in 'internet jibber' that could be construed as disparaging Lithgow.

Lithgow have done the right thing in this recall and extending their warranty. As long as they follow up with prompt turn around and good customer service, their reputation will only benefit from it.

All they need to do now is stick to their advertised release dates! :lol:
Last edited by Gwion on 28 Jun 2018, 11:38 am, edited 1 time in total.
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Re: lithgow recall

Post by marksman » 28 Jun 2018, 11:33 am

good for them for the recall

hey straightshooter have you seen this one :unknown:

http://www.youtube.com/watch?v=oS_GDpZM3ak

it has been pushed to the wayside as user neglect by Remington :thumbsdown:
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Re: lithgow recall

Post by PaddyT » 28 Jun 2018, 12:14 pm

Good on them for the recall, in this day and age of corporate expediency and "deny,deny,deny" , never seen a manufacturer not make a mistake , its how they respond to them that is more important.
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Re: lithgow recall

Post by grandadbushy » 28 Jun 2018, 5:58 pm

No matter what , you can't condemn honesty and that is exactly what Lithgow have done
Admitted to the nation that they slipped up in some way and offer to fix it for nothing
I take my hat off to them and commend their management for being so honest
We have to get the priority right a couple of weeks without our rifle is far better than loosing a loved one and this is what
Lithgow believes by the recall
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Re: lithgow recall

Post by straightshooter » 29 Jun 2018, 7:17 am

Gwion wrote:
A friend of mine had a 17hmr Marlin do exactly that... blow up in his face. Lucky it wasn't worse and he was lucky not to be injured.



So what part of the 17HMR Marlin actually failed in this blow up?
What was the outcome?
How did your friend follow up the failure with the importer?
How did they honour their warranty obligations?
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Re: lithgow recall

Post by straightshooter » 29 Jun 2018, 8:39 am

marksman wrote:good for them for the recall
hey straightshooter have you seen this one :unknown:
http://www.youtube.com/watch?v=oS_GDpZM3ak
it has been pushed to the wayside as user neglect by Remington :thumbsdown:


No I generally don't bother with this sort of youtube stuff so I watched about the first 10 minutes and it was clear what the real issue is.
If you have an older Winchester 70, lee Enfield, BRNO 1 or 2 or a Military Mauser all without modifications observe how the safety works.
You will see that some effort is required to apply the safety and if you look carefully you will see that applying the safety retracts the striker assembly somewhat.
So pulling the trigger while the safety is applied means there can be no loss of sear engagement when the trigger is again released and the safety can be released with no fear of accidental discharge.
This is an example of good and almost foolproof design although that does not preclude faults being introduced by negligence or inexpert modification.
Now contrast this with the trigger block safety found on many modern rifles.
This kind of safety works by preventing any movement of the trigger. Even the slightest movement of the trigger will reduce sear engagement and in the right circumstances simply releasing the safety can produce an unwanted discharge due to the now dangerously reduced sear engagement.
In the video what was being demonstrated was that there was enough sear engagement to restrain the striker assembly but not enough to prevent even the slightest disturbance causing an unwanted discharge.
This situation can arise for a number of reasons.
Inexpert setting of the interrelated trigger adjustments being one, but wear and unfortunate buildup of tolerances being others.
The original Mike Walker designed twin sear trigger had less of a problem in this area but was not immune.
Now at this point I have to say that I don't have a particularly high regard for the Rem700 even though I own two older models. Briefly it is a combination of absolute cheapness of manufacture combined with a fairly impressive exterior intended to sell in the high medium price range.
Not having watched the video all the way through I don't know how it all relates to the trigger recall a few years ago.
Little wonder that Remington filed for Chapter 11 bankruptcy a few months ago.
As for the poor individuals involved you would now need the wisdom of Solomon to fairly apportion blame.
How much is the fault of the big money hungry corporation and how much is the fault of the operator failing to observe the most common safety procedures.
One further observation.
Again not having watched the video all the way through, is there any hint that the programme is a 'trojan horse' for more US gun control.
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