Oldbloke wrote:Just remembered. Vic consumer affairs has template letters on their web site. Perhaps send one to all 3 players.
Thanks mate, assume you are referring to:
https://www.consumer.vic.gov.au/library ... mplate.doc ?
I'm going to visit the dealer,
again, either tomorrow or Saturday and ask for them to return the rifle for a warranty assessment (as asked by the fellow at OSA)
That said, given I've spoken to someone at OSA already, and their assessment was "it looks ok", I don't hold much hope. I'm hoping that when they have it in their hands they will see the problem as in their defense at times it can be hard to diagnose issues via video and words (although those videos in my eyes should have been evidence enough!). Regardless - I will do the right thing and follow the process.
A great bloke from the Australian Howa facebook group was kind enough to send me a video of him slow and fast feeding his Howa without a hint of issue, I plan on using this at the shop although I'm predicting they will come up with some other excuse. He even offered to come in and make a fuss with me (which for now I will not accept), sometimes you just get lucky and meet legendary people!
Let's see how we go. I'm still baffled lol, I had just assumed one look at that video or the rifle in person would have been evidence enough...wrong! I've been nothing but polite and calm in all my dealings with everyone, to which I think they are also taking advantage of.
All else fails, I will write the letter and send away, just annoys me that I need to waste all this time and energy.
Wish me luck guys! Was meant to get out next week and try and get my first fox, can't see that happening!
Cheers!