Ages ago I broke a bit from Chapman set, using it for something I shouldn't. My fault.
I sat on it for about a year and looked everywhere here but couldn't find a replacement bit. As can be seen, they are quite unique.
So I emailed them in the US.
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The lovely lady, apparently it's an all female run business, quizzed me about where I'm from and what I do and how I broke the bit, and came back after a day or so and said, the bit itself was $4 AUD but the postage would be $36... But would be the same if they shipped a whole new set.
So out of the blue she said if I bought the bit on their online store and paid postage, she'd send me some "goodies" as she put it, that would make it very worthwhile. So I did, stuff it I thought.
The original set I have, great for guns.
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Then I get a message from another lady in their shipping department, saying she'd been instructed to send me some goodies too, one of which is apparently a new promotional "#1000 Mity Master Set" and some other promotional goodies that they say is a surprise and I'll see when I get it here.
So a new bit, and a whole new, bigger set, and whatever else they call promo stuff!
Now a long wait to see what that is!
So people, if you are after a great set of especially ground screwdrivers made in America, by people who have EXTRAORDINARY out-of-the-blue customer service without being asked, just for being polite, this stuff is GOLD.
In a world where Chinese cheese is the norm with no support, this little company is amazing especially with all the negativity nowadays.
